Refund & returns Policy

At Current Closeth UAE, we value your trust and are committed to providing authentic preloved and unused luxury items. Please read our policy carefully before placing your order.

Authenticity Guarantee

All items sold by Current Closeth UAE are 100% authentic. Shop with confidence.
If an item is proven inauthentic with valid proof from a recognized third-party authentication service, a full refund will be issued after verification.

Refund / Exchange Eligibility

Refund or exchange will only be accepted if:

  • The item has undisclosed major flaws not mentioned in the description.

  • The item is proven inauthentic with valid supporting documentation.

Requests must be made within 24 hours of receiving the item, with clear photos and supporting details. If no update or complaint is made within 24 hours upon delivery, the item will be considered accepted in good condition.

Refund / Exchange Will Not Be Accepted If:

  • Delay is caused by the courier or shipping company (beyond our control).

  • The customer changes their mind after purchase.

  • The customer doubts authenticity while the item is in transit.

  • The customer fails to track or receive their shipment on time.

  • Minor signs of wear are consistent with the stated condition.

  • Fit, size, or color concerns due to lighting or screen differences.

Customer Responsibility

It is the customer’s responsibility to monitor tracking and claim shipments once dispatched. We are not liable for unclaimed, refused, or unattended deliveries.

Refund Processing

If a refund is approved, it will be processed via the original payment method within 5–10 business days after the item has been received and inspected.

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